ExceleTel has worked closely with Ellucian to help integrate the Hi-Phone with SmartCall. When used with a compatible version of SmartCall the Hi-Phone Pro is a very cost effective replacement for the manufacturer discontinued Teletone T-311.
Ordering the Hi-Phone Pro for SmartCall from this page will ensure that the device is configured to Ellucian validated specifications.
Please consult with Ellucian to determine if your version of SmartCall requires an upgrade or patch for compatibility with the Hi-Phone Pro.
The Hi-Phone Desktop Pro is a professional grade voice telephony device. It's extensive functionality and open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.
ExceleTel and Way2Call have a long history of close cooperation. We have been working together for nearly a decade to continually advance the Hi-Phone as the premier TAPI desktop CTI device. This long relationship, extensive technical experience, and world-wide deployment has allowed ExceleTel to establish and maintain our industry leading position for Hi-Phone telephony application development tools, Hi-Phone technical assistance, and Hi-Phone distribution.
Please consider ExceleTel as the source for all your Hi-Phone needs.
The Hi-Phone product line consists of several models and can support a wide variety of applications. For an overview of the differences please review the product line comparison table.
The Hi-Phone Desktop Pro's small footprint, external form factor, and Plug & Play (PnP) capabilities make it easy to deploy.
A high quality, cost effective product for
Hi-Phone Desktop Pro Highlights
Windows 8.1 / 8 / 7
Windows Server 2012 R2 / 2012 / 2008 R2 / 2008
32bit and 64bit
USB 2.0 (Full speed)
Telephone Line Interface:
Trunk Type: 2-wire analog
One RJ11 for external (loop start) phone lines, One RJ11 for local phone support
PSTN: Loop Start Analog
Headset 1: One RJ12 jack for professional headset
Power, local phone ringing, handset off hook, Line off hook, Mute, Headset plug in Indicator
7.5V DC from external power adapter
USB bus powered
Operating Temperature: 10 ° to 40 ° C
Storage Temperature: 5 ° to 55 ° C,
15% - 80% relative humidity, non-condensing
Supports TAPI 2.1
Direct sound support
Local Phone set:
Handset on/off hook detection
Hook flash detection
Visual message waiting generation
Caller ID and Caller ID on call waiting (CIDCW) generation
Line on/off hook detectionDTMF detection
Distinctive ringing detection
Loop current drop detection
Hook flash generation
Caller ID detection (FSK, DTMF)
Caller ID on Call waiting (CIDCW) detection
On hook audio in streaming (wiretapping)
Parallel phone on/off hook detection (Phone which is not attached to the device)
Parallel phone DTMF detection (Phone which is not attached to the device)
Plug in/out detection
Thumb analog volume control
PCM 16 bit 8Khz
Mixer of 3 audio sources (For conferencing)
Separate channel volume control
Call progress detection:
SIT (Special Information Tone detection)
Dial tone, Ring back, busy, reorder, voice, connected, silence and fax.